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PSI Journal 10/2015
www.psi-network.deHow well did the cooperation work from
Ford’s perspective?
Markus Egbert:
We knew from experience
that cyber-Wear and we speak the same
language. We also hit it off immediately
with the suppliers. That in itself is already
a solid basis. By the second meeting,
cyber-Wear was already very well prepared.
The professional expertise as well as the
enthusiasm with which the cyber-Wear
team addressed the tasks really impressed
us. One advantage is certainly that our Ford
team of four people is quite small and able
to make decisions. I think all parties react-
ed very quickly and flexibly and were open
to suggestions and changes. This acceler-
ated and simplified the whole process, and
ultimately led to great results. This is also
perceived externally. It was not without rea-
son that the luxurious Vignale Weekend-
er was distinguished with the coveted IF
Design Award.
How was product development and what
special challenges emerged for the
suppliers?
Patrick Döring:
Acar produces the Vignale
Weekender, a travel bag with a spacious
design made from exquisite, hand-stitched
leather, reflecting the appearance of the
soft leather seats. There is a matching la-
dies’ handbag in the same trapezoidal sil-
houette, the lining of which reflects the
pattern of the car seats. As for the proce-
dure: We received a detailed inquiry which
already included a lot of information, and
therefore we were soon able to begin pro-
ducing a prototype. The claim for a high-
er, uniform quality, especially in terms of
a natural material such as leather, is a ma-
jor challenge. For example, it is not easy
to evenly dye a large area of beige leath-
er. After just two samples, however, the
decision was made. The blind embossing
required some experimenting. Here, too,
everything was relatively uncomplicated:
The approval came direct from Ford in our
production facility in Turkey, where the de-
signers themselves had inspected the fa-
cility. Of course, something like this is only
possible when the distributor and suppli-
er have a trustful relationship.
Meinhard Mombauer:
The Vignale money
clip made of silver-plated brass comes from
our company. We needed just two tests be-
fore we had achieved the specified quali-
ty. The lasering process was eventually car-
ried out by us in Cologne. I see this as a
learning process in which you get to know
your strengths andweaknesses. What counts
with such product developments is alone
the result which we and the customer must
be satisfied with.
Toska Siekmann:
Alta Seta produces the silk
scarves and ties according to the specifi-
cations of Ford Design – naturally from the
highest quality fine silk made in Italy. We
initially presented several material quali-
ties and specified the dimensions and col-
ours. Once the material had been speci-
fied, a sample was immediately produced.
During production in our Italian facility,
we made modifications together with the
designers: For example, it was found that
the silk in the chain had to be more tight-
ly woven to bring the pattern and the logo
to bear. I personally found it great that the
Ford designers worked together with us in
a team to implement our ideas. The result
has convincing: The four-colour lining at
the tip of the tie, which reflects the design
of the silk scarf, met with an outstanding
response. Thus, the requirement to create
an exclusive design was fully met.
Jörg Herzog:
A USB stick in the design of
a vehicle key – this is really something spe-
cial and an exciting task for us. Ford gave
us invaluable support here, enabling us to
make a prototype based on CAD data. Once
a decision on the size and material had
been made, the task was solved. We un-
derstood the idea and everything instant-
ly worked perfectly.
Tobias Köckert:
When it comes to fine por-
celain, one naturally thinks first of Meissen
porcelain manufacture, and in fact this op-
tion was briefly discussed. However, this
option was priced well beyond the speci-
fications. We therefore invited cyber-Wear
and the Ford team to our own factory and
collectively brainstormed ways to imple-
ment the hexagon design on a set of es-
presso mugs. Luckily we had some time
and a budget to try out some variations.
After we showed what is possible, we spec-
ified a variant that in our opinion would
provide the best result. That is the differ-
ence to normal merchandising products:
When developing a design product that
must reflect the brand values and an idea,
a dialogue always takes place in order to
create the optimal product. In the case of
simple merchandising products, the result
is more likely than not determined by the
budget and therefore the options are lim-
ited.
What experience did you gain from the
project?
Steven Baumgärtner:
Transparency is the
most important principle of cooperation in
the framework of a project. Anyone who
acts accordingly need not be hesitant about
doing direct business. In our industry, how-
ever, this fear is still widespread, as well
as a certain overestimation of one’s capa-
bilities. As distributors we have to admit
that we cannot do everything. That is why
we need to involve competent partners who
can overcome unusual challenges with en-
thusiasm and passion. Accordingly the re-
sults are good – a vivid example of this is
the Ford Vignale Collection. I would ap-
peal to my fellow distributors to further de-
velop this concept of partnership and not
to stigmatise distributors or suppliers who
work as transparently as we do.
Markus Egbert:
We are glad that there are
companies such as cyber-Wear who sup-
port us in a field that is not part of our core
business: We can build cars and support
dealers, but the distribution of merchan-
dising products is an entirely different ket-
tle of fish. cyber-Wear has filled this gap